Last update: [01-06-25]

1. OPERATOR IDENTITY

This website is operated by Global Solutions Monrich LLC (“Monrich”), a company incorporated under the laws of the State of Texas, with address at 1100 NW Loop 410, Suite 700, Castle Hills, San Antonio, Texas 78213, United States of America, and contact e-mail address: [email protected].

2. COLLECTED INFORMATION

Monrich may collect the following personal data when users fill out the contact form on the Website:

• Full name

• E-mail address

• Company (optional)

• Message content

Monrich does not request or process any sensitive personal data. Users are advised not to include confidential or protected information in their messages.

3. USE OF INFORMATION

The information collected will be used exclusively for the following purposes:

• Respond to inquiries or requests sent by the user.

• Establish professional or commercial contact.

• Keeping a record of interactions, for quality and internal monitoring purposes.

4. LEGAL BASIS

The processing of personal data is based on the informed, free, specific and unequivocal consent given by the user when voluntarily submitting their information through the contact form.

5. TRANSFER AND DISCLOSURE

Monrich does not sell, trade, or otherwisw or transfer users’ personal information to third parties, except where required by law, to comply with contractual obligations or puruant to a court order. 

6. DATA RETENTION

The data will be kept for the time strictly necessary to fulfill the purposes described or as long as there is an active business relationship. Subsequently, they will be deleted or anonymized, as appropriate.

7. USER RIGHTS 

The user may exercise at any time the rights of:

• Access

• Rectification

• Deletion

• Opposition

• Restriction of processing

Users may exercise the above rights at any time by submitting a written request to [email protected], accompanied by valid proof of identity.

8. DATA SECURITY

Monrich has implemented appropriate technical, administrative and organizational measures to safeguard the integrity, confidentiality and availability of personal data, preventing its loss, alteration, misuse or unauthorized access.

9. SUPERVISION AND APPLICABLE FEDERAL REGULATIONS

This Privacy Policy is subject to the provisions of the Federal Trade Commission (FTC), under the Federal Trade Commission Act, reflecting Monrich’s commitment to transparency, regulatory compliance and the protection of users’ privacy.